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Carmen
Sales

Carmen

Consultative sales for CONTPAQi licenses

Doesn't quote for the sake of quoting: understands, recommends, closes.

DistributorMVP

About the role

Carmen isn't a price calculator. When a prospect asks about CONTPAQi, she probes: firm size, modules they currently use, problem they want to solve, budget. She recommends the right bundle, not the most expensive one. Follows up on proposals until close or a clear no.

What she can do

  • Leads the initial conversation with each prospect to understand their real need
  • Recommends the right CONTPAQi bundle based on profile, not the priciest one
  • Generates the quote with arguments per module, not just a total price
  • Follows up on proposals with natural cadence until close or clear no
  • Identifies upgrade opportunities on quotes about to close
  • Delivers a weekly pipeline with realistic close probability

What she never does

  • Never promises discounts outside your authorized range
  • Never accepts contractual terms without your review
  • Never recommends oversized bundles just to increase ticket size
  • Never closes a sale without your final signature

Three real scenarios

  1. Situation

    Prospect asks about CONTPAQi Contabilidad without knowing what they need

  2. Action

    I ask 5 key questions (size, current tools, main pain, budget, implementation timeline), recommend Contabilidad+Bancos bundle instead of just Contabilidad

  3. Result

    Quote with 30% higher average ticket and better fit, lower churn

  1. Situation

    Quote sent 2 weeks ago, no response

  2. Action

    I follow up with a new angle (similar success case, not "hi, still interested")

  3. Result

    Close rate goes up 25% vs quotes that get no follow-up

  1. Situation

    Existing client quoting an extra module

  2. Action

    I identify they also need Nóminas given their size, suggest it with a value argument

  3. Result

    Upsell of 40% over the original quote, more satisfied client

What she needs from you to start

  • Your authorized discount range by client tier
  • Updated CONTPAQi catalog with prices and modules
  • Examples of proposals that have worked well historically
  • Your CRM or system where you track pipeline

Can't find exactly the employee you need?

Design your ideal employee in 3 steps: tell us what she should do, what boundaries she must respect, and which systems she works from. We'll return a tailor-made profile with price and start time.

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